FAQ

Vinyl Issues:

Record Skipping / Not Playing Correctly:

This is likely an issue that can be solved by slightly adjusting the weight of the tone arm on your turntable. Depending on what kind of turntable you have, this should be a pretty easy fix. If the adjustment doesn’t seem to help, send us a video of the record playing incorrectly to store[at]59xrecords.com, and we’ll see what we can do about getting you a replacement.

 

Shipping Policy:

All vinyl, cassette, and CD orders will be fulfilled within 3 - 7 business days from your order (excluding pre-order items) with various shipping times based on location. All apparel, posters, accessories, and other non-music items (vinyl, cassettes, cds, etc.) ship directly from our manufacturer. Please allow up to 2-4 weeks for items to be delivered. International orders vary in shipping times but can take up to 24 days to ship from our manufacturer.

Please email store[at]59xrecords.com with any concerns about your order or delivery. We will do everything in our power to make it right.